TOOLS FOR TALKING WHEN STAKES ARE HIGH

Crucial Conversations® is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics-at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Traditional Classroom

Crucial Conversations® is a classroom course taught in-person by one of our Master Trainers or a Certified Trainer from your organization.

What Does Crucial Conversations® Training Teach ?

Crucial Conversations® teaches participants how to :

  • Resolve individual and group disagreements.
  • Build acceptance and overcome resistance
  • Speak persuasively, not abrasively
  • Foster teamwork and better decision making.

What Kind of Result Can I Expect ?

When people can discuss difficult workplace issues and make best decisions, it can have a number of positive consequences, including :

  • Greater efficiency.
  • Improved working relationships.
  • Increased employee satisfaction.
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Upcoming Events

Jun 26

Crucial Conversations® Brunei

June 26 - June 27
Civil Service Institute, Bandar Seri Begawan, Brunei Darussalam.
Bandar Seri Begawan Gadong
Brunei Darussalam
Aug 06

Crucial Conversations®

August 6 - August 7
Corporate Services, Training Room , Solaris Dutamas
Kuala Lumpur Kuala Lumpur
Malaysia
Sep 24

Crucial Conversations® Brunei

September 24 - September 25
Civil Service Institute, Bandar Seri Begawan, Brunei Darussalam.
Bandar Seri Begawan Gadong
Brunei Darussalam

Training Course Details

Crucial Conversations Training infuses fourteen hours of classroom time with more than 60 original video clips of “before and after” situations. Enjoy video-based instruction from the authors of Crucial Conversations: Tools for Talking When Stakes are High. Engage in extensive in-class practice, group participation, and personal reflection as you explore and master these crucial skills.

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About The Book

With more than 3 million copies sold, Crucial Conversations is the New York Times business bestseller that’s transformed organizations and changed the way millions communicate.

  • 5 NEW YORK TIMES BUSINESS BESTSELLER
  • 6 BUSINESS WEEK BESTSELLER
  • 6 WALL STREET JOURNAL BESTSELLER